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In a participation economy, however, a marketer is now a catalyst for action and a community manager. While connecting with one’s customer is important, its probably more important to rally them together and make them feel like members as opposed to buyers. Cooler Insights: From Push to Pull to Participate
In a social media world, everyone is an editor. Sword and the Script: Who owns social media?
Make meaning and not buzz, which lasts only for limited time period. The four ingredients of meaning-making are relevancy, emotion, context and pattern making. Cooler Insights: Beyond Buzz by Lois Kelly (A Book Review)
Sponsored posts may train audiences to expect cash to write about you Sponsored Conversations And Paid Blogging: Measure The Risks Before Engaging - Online Marketing Blog
The answer is simple: corporates need to think of the ‘social media’ scene as one big (REALLY BIG) chat room that is potentially open and active 24/7. The Human Condition: A Paradigm For Corporate Social Media Engagement
I strongly believe that each has an important role to play as organizations and businesses of all sizes get smarter about how and when to use social media. Influential Marketing Blog: The 12 Types Of “Social Media Experts” - Which One Are You?
If you abuse it, you lose it
In the digital age, it’s really hard to earn back trust if you lose it.
Social Media: Why It’s Time to Hit the Reset Button on Trust
Or would it be better to rally your dev team, wait a month or two and then announce “Welcome back to Open Source Food. We’ve got 3 amazing new features to show you - click here”. Today I’m Announcing This Announcement - Yongfook